Buying a brand-new phone can strain your budget. Enter EE refurbished phones—pre-loved devices restored to excellent condition, often at a fraction of the price and with full warranty. In the UK, EE offers models labelled “Good as New,” thoroughly tested and backed by a lifetime guarantee and 14-day returns—an appealing option for budget-conscious, savvy shoppers.
What Are EE Refurbished Phones?
Refurbished phones sold by EE or its trusted retailers are pre-owned devices that have been professionally tested, cleaned, and restored to full working order. Unlike second-hand phones sold privately, refurbished models go through quality checks, repairs (if needed), and certification to ensure they’re reliable.
How They Differ From Used Phones
Used phones might work well, but there’s no guarantee. EE refurbished phones, on the other hand, offer:
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Full functionality testing
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Replacement of faulty components
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A warranty
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Often new accessories like a charger and cable
That means you’re getting better peace of mind, even at a lower price.
Why Buy a Refurbished EE Phone?
1. Significant Cost Savings
Buying refurbished can save you up to 40% compared to new phones, especially on high-end models like the Samsung Galaxy S22 or iPhone 13.
2. Same Network, Same Benefits
EE refurbished phones can be used directly with an EE SIM plan, giving you access to fast 4G/5G speeds, roaming options, and family-sharing plans.
3. Eco-Friendly Choice
You also reduce e-waste and support sustainability. Every reused phone is a step toward lowering carbon emissions.
4. Warranty and Returns
Most EE refurbished phones come with a 12-month warranty, so if something goes wrong, you’re protected. Some retailers even offer 14 to 30-day return policies.
Understanding Refurbishment Grades
When browsing, you’ll come across refurbishment grades like A, B, or C. Here’s what they mean:
| Grade | Condition | Details |
|---|---|---|
| A | Like New | No noticeable marks or scratches; battery health near new |
| B | Very Good | Light scratches; fully functional |
| C | Good | Visible wear but no impact on performance |
Tip: Grade A offers the best condition, but Grade B often delivers the best value for everyday users.
Where to Buy EE Refurbished Phones in the UK
There are multiple trusted options to buy EE refurbished phones:
1. EE Official Store
Sometimes EE sells refurbished devices directly on its website or through trade-in upgrade programs.
2. Certified Retailers
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Carphone Warehouse
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Back Market
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MusicMagpie
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Amazon Renewed
Look for sellers that mention: certified refurbished, include a warranty, and offer 30-day returns.
3. Online Marketplaces
eBay and other marketplaces offer refurbished EE phones, but make sure the seller is highly rated and offers protection plans.
Things to Check Before You Buy
Is the Phone Locked or Unlocked?
If you plan to use your phone with EE, a locked phone is fine. But for flexibility, look for unlocked EE models so you can switch networks later.
Check the IMEI
This number proves the phone isn’t blacklisted. Reputable retailers will provide the IMEI upon request.
Battery Health
Ask or check the battery percentage health, especially for iPhones. A battery below 85% may need replacing sooner.
Return Policy
Always check the return window (ideally 14–30 days) so you can try the phone without risk.
Pros and Cons of EE Refurbished Phones
| Pros | Cons |
|---|---|
| Lower cost than buying new | May have minor cosmetic marks |
| Comes with warranty | Battery may not be brand new |
| Environmentally friendly | Older models may lack latest features |
| Available on many top models | Limited stock and colour choices |
Top EE Refurbished Phones to Consider
Some of the best refurbished phones compatible with EE include:
Samsung Galaxy S21/S22 Series
Great performance, long battery, and 5G-ready.
iPhone 12, 13, SE (2nd Gen)
Apple’s refurbished models are popular and hold value well.
Google Pixel 6/6a
Known for clean Android, excellent camera, and regular updates.
OnePlus 9 or Nord Series
Budget-friendly and feature-packed.
Is It Safe to Buy a Refurbished EE Phone?
Yes, if bought from a trusted source. Buying from certified refurbishers ensures the phone has passed quality tests and isn’t stolen or faulty. Always double-check for:
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A warranty (6 to 12 months minimum)
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Return policy
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Customer reviews of the seller
Who Should Buy a Refurbished EE Phone?
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Students looking for budget phones
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Parents buying a starter phone for teens
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Professionals needing a second device
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Anyone who wants flagship features without the flagship price
Read Also: Samsung Refurbished Phones: The Smart Buy for UK Mobile Users
Final Thoughts: Should You Buy a Refurbished EE Phone?
If you want a reliable, affordable, and eco-conscious smartphone option, EE refurbished phones are a solid choice. Whether you’re upgrading or need a backup device, buying refurbished can help you save money without sacrificing performance.
Just make sure to choose a trusted seller, check the device condition grade, and confirm it meets your needs.
FAQs About EE Refurbished Phones
Q1: Are EE refurbished phones unlocked?
Some are. Always check the product listing. If buying directly from EE, phones may be locked to their network.
Q2: Do refurbished phones come with a charger?
It depends. Grade A usually includes original or certified accessories. Always read the listing details.
Q3: How long is the warranty?
Most retailers offer a 12-month warranty. However, this varies between sellers—some offer only 6 months.
Q4: Can I return the phone if I don’t like it?
Yes, most sellers offer a 14 to 30-day return window. This gives you time to test the device risk-free.
Q5: Is it better to buy from EE or a third-party?
EE provides network support, but third-party sellers often have more choices and better prices. Just ensure they’re reputable.