The refurbished phone market in the UK has experienced remarkable growth, with one-quarter of all mobile phones sold in the UK in 2023 being bought secondhand or refurbished. For SMARTY customers looking to combine their flexible SIM-only plans with quality handsets, refurbished phones present an excellent opportunity to save money whilst reducing environmental impact.
What Are SMARTY Refurbished Phones?
SMARTY, the transparent SIM-only network owned by Three UK, doesn’t directly sell handsets. Instead, they’ve partnered with Reboxed, a leading UK refurbished phone specialist, to offer their customers exclusive discounts on certified pre-owned devices. SMARTY customers can get extra discounts on great value refurbished phones from Reboxed, with phones already up to 40% cheaper than new handsets.
These aren’t just any second-hand devices. Refurbished phones available through SMARTY’s partnership undergo rigorous testing and restoration processes. Every reboxed phone comes with a free 12-month warranty, providing peace of mind that matches many new device purchases.
Types of Refurbished Phones Available
Factory Refurbished Mobiles
These are devices that have been returned to manufacturers due to minor defects or customer returns. They undergo comprehensive testing, repair, and quality assurance processes before being resold. Factory-refurbished phones often come with original packaging and accessories.
Certified Pre-Owned Phones
Previously owned devices that have been professionally inspected, tested, and restored to working condition. These phones may show minimal signs of use but function perfectly and come with warranties.
Renewed Smartphones
Devices that have been traded in, thoroughly cleaned, tested, and restored. The phone restoration process includes battery health checks, screen replacements if necessary, and software updates.
Open-Box Returns
New phones that people have simply opened and sent back to be sold again, often in near-perfect condition with minimal handling.
Why Choose Refurbished Phones with SMARTY?
Substantial Cost Savings
Refurbished phones typically cost 30-70% less than their brand-new equivalents. When combined with SMARTY’s competitive SIM-only deals, you can achieve significant monthly savings on your mobile expenses.
Environmental Benefits
Choosing refurbished devices supports mobile phone recycling initiatives and reduces electronic waste. Each refurbished phone prevents a device from ending up in landfill whilst reducing the demand for new manufacturing.
Quality Assurance
Modern refurbished phone retailers implement stringent device testing protocols. Refurbished devices are checked to determine if they are locked or unlocked to a phone carrier. Battery health is assessed to meet battery health and capacity requirements. Batteries that do not meet requirements will be replaced.
Warranty Coverage
Every reboxed phone comes with a free 12-month warranty. Because of the quality of our devices, we guarantee each one will be free from any refurbished defects or faults for 12 months – or we’ll replace it.
How to Evaluate a Refurbished Phone
Battery Health Assessment
One of the most crucial aspects when buying refurbished phones is battery condition. Quality sellers provide battery health percentages and will replace batteries that don’t meet minimum capacity requirements (typically 80% or higher).
Grading System Understanding
Most refurbished phone retailers use grading systems:
Grade A/Excellent: Minimal signs of use, no visible scratches or dents Grade B/Very Good: Light signs of use, minor cosmetic imperfections Grade C/Good: Moderate wear, visible scratches but fully functional
Network Compatibility
Ensure the refurbished phone is unlocked and compatible with SMARTY’s network (Three UK infrastructure). Most quality refurbished phones are unlocked, but always verify before purchase.
Storage and Memory
Consider your storage needs carefully, as you cannot upgrade internal storage later. Factor in your app usage, photo storage, and media consumption habits.
Best Refurbished Phone Models for SMARTY Users
iPhone Models
The iPhone 13 Series delivers excellent performance with iOS longevity, perfect for users wanting premium features at reduced prices.
For balanced value, the iPhone 12 Series offers great features and cost savings, with strong resale value.
Users preferring smaller screens will find the iPhone SE Series ideal, maintaining the classic iPhone design.
Samsung Galaxy Devices
Galaxy S22 Series: Flagship Android experience with excellent camera systems and display quality.
Galaxy A Series: Mid-range options offering good value and solid performance for everyday use.
Google Pixel Phones
Pixel 6/7 Series: Pure Android experience with excellent computational photography and fast updates.
Common Misconceptions About Refurbished Phones
Refurbished Means Broken
Modern refurbished phones undergo comprehensive testing and repair processes. Quality retailers only sell devices that meet strict functionality standards.
No Warranty Protection
Reputable refurbished phone sellers provide substantial warranty coverage, often matching new device warranties.
Outdated Software
Refurbished phones typically receive the same software updates as new devices, depending on the model and manufacturer support timeline.
Poor Battery Life
Professional refurbishment processes include battery health assessment and replacement when necessary, ensuring reliable performance.
Where to Buy SMARTY-Compatible Refurbished Phones
Reboxed (SMARTY’s Official Partner)
SMARTY customers receive exclusive discounts through Reboxed, with comprehensive warranty coverage and quality guarantees.
Back Market
One of Europe’s largest refurbished electronics marketplaces, offering extensive selection and buyer protection.
giffgaff Refurbished
Fantastic refurbished phones. Unlocked. 12-24 months warranty and 21-days returns. Free next-day delivery.
musicMagpie
12 month warranty & FREE delivery on refurbished mobile phones.
High Street Retailers
Currys and other major retailers now offer refurbished phone sections with in-store support and collection options.
Tips for Buying Refurbished Phones
Research the Seller
Choose established retailers with positive customer reviews and comprehensive return policies. Look for sellers offering detailed device descriptions and clear grading systems.
Check Return Policies
Ensure you have adequate time to test the device thoroughly. Most reputable sellers offer 14-30 day return windows.
Verify Included Accessories
Confirm what accessories are included charging cables, power adapters, and original packaging may vary between sellers.
Test Thoroughly Upon Delivery
Immediately test all functions, including cameras, speakers, charging ports, and connectivity features.
SMARTY Network Compatibility
SMARTY operates on Three’s network, which means you get the same reception on SMARTY as you would if you’re with Three. Its 4G coverage now reaches 91% of the population, while indoor 3G coverage now stands at 98%. 5G is ever-expanding, currently covering at least 30% of the population.
Most unlocked refurbished phones will work seamlessly with SMARTY’s network. However, always verify network band compatibility, especially for 5G connectivity if that’s important for your usage.
Cost Comparison: New vs Refurbished
Immediate Savings
Refurbished phones typically cost £200-£600 less than new equivalents, depending on the model and age.
Total Cost of Ownership
When combined with SMARTY’s flexible SIM-only plans (starting from £6/month), choosing refurbished can reduce your total mobile costs by £300-£800 over two years compared to contract deals with new phones.
Depreciation Considerations
Refurbished phones have already experienced their steepest depreciation, meaning better value retention if you decide to upgrade later.
Environmental Impact
Electronic Waste Reduction
The average smartphone contains over 60 different elements, including precious metals. Choosing refurbished extends device lifecycles and reduces mining demands.
Carbon Footprint
Manufacturing new smartphones produces significant carbon emissions. Refurbished phones drastically reduce the environmental impact of your mobile usage.
Circular Economy Support
Purchasing refurbished devices supports the circular economy model, keeping valuable materials in use longer.
Warranty and Support
Standard Warranty Coverage
Most reputable refurbished phone sellers provide 12-month warranties covering manufacturing defects and functionality issues.
Extended Protection Options
Many sellers offer extended warranty options for additional peace of mind, though these may not always represent good value.
Support Channels
Quality refurbished phone retailers provide multiple support channels including online chat, email, and phone support for technical issues.
Future-Proofing Your Purchase
Software Update Longevity
Consider how long the manufacturer will support your chosen model with security and feature updates. iPhones typically receive 5-6 years of updates, whilst Android support varies by manufacturer.
5G Readiness
If 5G coverage is important in your area, ensure your refurbished phone supports the relevant network bands used by Three/SMARTY.
Storage Considerations
Choose adequate storage capacity for your needs, as cloud storage reliance may impact your SMARTY data usage.
Common Issues and Solutions
Battery Degradation
If battery life becomes problematic outside warranty, many refurbished phone sellers offer battery replacement services at competitive prices.
Software Problems
Most software issues can be resolved through factory resets or software updates. Serious problems are typically covered under warranty.
Physical Damage
Accidental damage isn’t usually covered by refurbished phone warranties, so consider device insurance or protection cases.
Making the Smart Choice
Refurbished phones represent excellent value for SMARTY customers seeking quality devices without premium prices. The combination of SMARTY’s transparent, flexible SIM-only plans with professionally refurbished handsets offers significant savings whilst supporting environmental sustainability.
With one-quarter of UK mobile phone sales now being refurbished or second-hand, this market segment continues growing as consumers recognise the value proposition. For SMARTY users, the exclusive partnership with Reboxed provides additional savings and peace of mind through comprehensive warranties and quality guarantees.
Read Also: Which Site is Best for Refurbished Phones in the UK: Complete Buyer’s Guide
Frequently Asked Questions
Are refurbished phones reliable?
Yes, when purchased from reputable sellers. Modern refurbishment processes include comprehensive testing, component replacement where necessary, and warranty coverage comparable to new devices.
Will a refurbished phone work with SMARTY?
Most unlocked refurbished phones are compatible with SMARTY’s network. Always verify the device is unlocked and supports the required network bands.
How much can I save with refurbished phones?
Typically 30-70% compared to new devices, with additional SMARTY customer discounts available through their Reboxed partnership.
What warranty do refurbished phones come with?
Quality sellers provide 12-month warranties covering defects and functionality issues, with some offering extended protection options.
Can I return a refurbished phone if I’m not satisfied?
Most reputable sellers offer 14-30 day return periods, allowing adequate time to test the device thoroughly.